SHIPPING POLICY
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Shipping Times and Costs
We offer all worldwide customers free standard shipping with tracked service. And you can also pay extra cost for expedite shipping to get it sooner.
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Standard Shipping cost: free
Standard shipping time:
USA and Canda: 5 - 14 days
Europe : 5 - 15 days
East Asia: 5 - 15 days
Latin America: 10 - 25 days
Rest of the World: 14 - 30 days
Expedite Shipping Cost:
Expedite Shipping Time:
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And when your stamps are shipped out, you should receive an automatic notification with tracking number via email. Email us at info@dzdzcrafts.com if you don’t receive, we will help you.
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Handling Time
Production time: 1-3 business days.
It takes a bit of time to personalize and build your order from the moment you place it.
Our team will review your submitted design to make sure it is correct and ok to go for production, but if any issue with your design, we will contact you, pls reply us promptly to fix, then the stamp can be produced within the time stated above.
Your stamps are tested before they are shipped to you to make sure the stamps are not damaged or wrongly produced. However, damage may still occur during shipping. Once you receive your order, pls inspect the stamp to make sure it’s not damaged. Pls email us at info@dzdzcrafts.com if any problems with your order.
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Change Address or Cancellation
Cancellation is only available before production. Once it starts, we can’t cancel for you.
Before shipping, you can change your shipping address. So pls reach out us immediately if you need to make a change.